Below are some answers to the questions we are often asked. If you want to know something we forgot to mention - ask away and we will add it to the list.
We are easy to get hold of - just call 03 9068 5855.
How to place an order?
You can shoot us an email with detailed requirements of your order and your artwork. We will give you a quote and start the ball rolling.
Alternatively, if you need some custom fabric printed, please have a look at our fabric range and fill in an order form that could be found on Fabric Printing page. If you want to supply your own fabric, please give us the details of fabric composition. If we haven't printed on this particular fabric before, we will need to do a test print before proceeding with the order.
For t-shirt printing - after you had a look at our apparel range, checked out the prices and read through the artwork requirements, please fill in the order form on T-shirt Printing page.
If you are interested in custom product manufacturing, please contact us via email or give us a call with as much information about your requirements as possible and we will get back to you with suitable options, pricing and a plan of action.
For custom t-shirt printing: You can find the prices for small to medium order quantities on the T-shirt Printing page, but if you are interested in larger quantities, please don't hesitate to give us a call or shoot us an email.
For custom-made products: We do not have a standard price list for custom manufacturing because each order is individual and has a number of variables. Please send us an email and let us know the details of your project and the time frame - we will work out the best and the most cost effective solution for you.
Postage and handling
We use a variety of shipping methods and we always try to find the best and cheapest solution for you.
Samples and small orders can be sent via AU Post Express or Regular; for satchels & boxes we like to use ‘Couriers Please’.
Rolls of fabric can be sent via ‘Couriers Please’ ‘Fastway’ ‘TNT’ or you can arrange your own pickup.
We don't charge you more for postage than it actually costs us. Sometimes there may be a handling charge if we have to pack things in a special way but we’ll let you know in advance of any additional charges.
Local pick up is available by appointment.
What are the artwork requirements?
We prefer to work with files created in Adobe software.
We accept pdf, psd, tiff, jpg, ai and eps files.
When submitting a photo/raster image /Photshop file, it is preferable that the file is saved at 300dpi sized to an actual print size to achieve maximum detail and quality of the image.
We can receive files up to 20MB via email.
You can also send us large graphics via DropBox account or yousendit.com or similar services.
Alternatively, mail us your graphics on CD, DVD or USB.
If you have any questions about artwork set-up - please don't hesitate to give us a call on (03) 9068 5855
The image on the left is not a picture of fish scales. It's a photo of a head scarf with a print of fish scales. Looks very real, doesn't it? Wet and slippery. That's what dye sublimation can do.
Dye-sublimation is perfect for full-colour permanent prints on textiles. There is probably no better "look" of a print than dye-sublimated - with it's stunningly vibrant colours and ammount of detail.
Dye-sublimated prints won't crack or peel off because the ink actually dyes the design into the fabric, it is undetectable by touch unlike other printing methods applied to the surface of the fabric when you can actually feel the print.
The dye-sublimation process uses special ink which is applied to a polymer surface under high heat and pressure. At a temperature of about 200C dye-sublimation ink is immediately transformed into gas; the heat also opens up the pores of the fabric allowing the gas to seep in. When the heat is removed and the temperature drops the sublimation ink turns back into a solid form and the polymer pores close "trapping" the ink within the polymer. If done correctly, the image will not fade, crack or deteriorate because it becomes part of the substrate itself.
What fabrics can be printed?
Dye sublimation works on most synthetic fabrics - we work with a broad range of apparel and interior decorating fabrics including:
poly/Lycra and Spandex blends,
variety of satin fabrics of different weight and sheen levels,
chiffon, organza, crepe de chine, georette and artificial silk,
polyester canvas and suede,
sports and performance fabrics of all kinds, including mesh and microfibre,
ring-spun polyester jersey,
If true representations of colours in your design are important - the base fabric should be white. Light coloured/pastel fabrics can be printed too, but the design will adopt a hue of the background colour.
Natural fabrics and dark coloured synthetic fabrics can not be printed with dye sublimation.
Follow the link to our catalogue of fabrics.
Do you supply the fabric?
We can supply the fabric. We import a range of Columbian-made Vapor performance fabrics like microfibre, ring-spun polyester jersey, sports mesh and compression fabrics. All Vapor fabrics have permanent moisture-wicking, anti-bacterial and anti-odour properties. Some of the fabrics - ring-spun polyester jersey and jersey with 7% Spandex - are made to look and feel like cotton, but perform like top-of-the range sports fabrics.
We also work with local fabric suppliers and manufacturers.
If you have any specific requirements and can't find what you are looking for - we can help you source the fabric you need either locally or overseas.
You can provide your own fabric; in this case we usually require a small quantity or a swatch of the fabric for test printing to make sure it is suitable for dye sublimation.
The maximum width of the fabric should be no more than 1.6m
All-over/full coverage prints.
We often do all-over printing on ready-made garments - it's a great solution doing one-off full coverage prints and testing new designs, however, there are some issues that should be considered:
When doing an all-over print, the garment is laid down flat onto a heat-press plane. No mater how hard we try to make the shirt as flat as possibe - there is a possibility that there will be some minor fabric folds and creases (especially under arms and in the seams) where colour voids or faded colour might accure. One of the ways to make these types of irregularities standout less and appear deliberate is to incorporate some level of distress or lighter detail around problem areas.
Only the garments that could be layid down fat can be all-over printed. Garments with collars, long sleeves, zips, buttons, elastic, rhinestones or other decorations can not be all-over printed.
If you require over-sized prints on ready-made garments in a variety of different sizes - please keep different elements of the design on separate layers so the graphics can be easily adjusted to fit the garments. In most cases simply scaling the graphics up and down doesn't work.